20 Jobs in Rehoboth, DE
Inn At Rehoboth is Hiring a Front Desk Agent Near Rehoboth, DE
General Summary:
Responsible for attending to the needs of guests, especially during check-in and check-out
Primary Functions:
- Providing information to guests about hotel policies, services and amenities.
- Responding to requests from guests for assistance and information about the local area (e.g. directions, places to eat, etc.).
- Selling rooms to “walk-in” customers.
- Entering/changing reservation information on the computer system.
- Posting charges to guest accounts.
- Processing payments from guests.
- Making necessary corrections to guest accounts.
- Informing housekeeping department about room status/availability.
- Listening for and responding to guest complaints.
- Operating hotel switchboard or PBX.
- Cleaning the front desk area.
- Maintaining daily logs.
- Balancing shift work and cash drawers.
Optimum Attributes:
- Good Communication skills
- Self-motivated
- Problem solving abilities
- Critical thinking
- Detail oriented
- Ability to manage multiple projects and work assignments
Requirements:
- Computer skills needed
Performance standards:
Performance shall be measured by Budget, Guest Scores, QA and cleanliness of the hotel.
Physical Demands and Work Environment
The physical demands described here are representative of those that must be met by an employee to successfully perform the essential functions of this position. Reasonable accommodations may be made to enable individuals with disabilities to perform the functions.
While performing the duties of this position, the employee is regularly required to talk or hear. The employee frequently is required to use hands or fingers; handle or feel objects, tools, or controls. The employee is frequently required to stand; walk; sit; and reach with hands and arms. The employee must regularly lift and/or move up to 25 pounds. Specific vision abilities required by this position include close vision, distance vision, and the ability to adjust focus. The noise level in the work environment is usually low to moderate.
Job Types: Full-time, Part-time, Temporary
Pay: $13.00 - $14.00 per hour
Schedule:
- 8 hour shift
- Day shift
- Evening shift
- Holidays
- Overnight shift
- Weekends as needed
Work setting:
- In-person
Experience:
- Hotel experience: 1 year (Preferred)
Work Location: In person
Job Summary
Full Time | Temporary | Part Time
$29k-38k (estimate)
04/19/2023
05/18/2024
The job skills required for Front Desk Agent include Customer Service, Problem Solving, etc. Having related job skills and expertise will give you an advantage when applying to be a Front Desk Agent. That makes you unique and can impact how much salary you can get paid. Below are job openings related to skills required by Front Desk Agent. Select any job title you are interested in and start to search job requirements.
The following is the career advancement route for Front Desk Agent positions, which can be used as a reference in future career path planning. As a Front Desk Agent, it can be promoted into senior positions as a Front Desk Clerk, Sr. that are expected to handle more key tasks, people in this role will get a higher salary paid than an ordinary Front Desk Agent. You can explore the career advancement for a Front Desk Agent below and select your interested title to get hiring information.
If you are interested in becoming a Front Desk Agent, you need to understand the job requirements and the detailed related responsibilities. Of course, a good educational background and an applicable major will also help in job hunting. Below are some tips on how to become a Front Desk Agent for your reference.
Step 1: Understand the job description and responsibilities of an Accountant.
Quotes from people on Front Desk Agent job description and responsibilities
When guests are ready to depart, the front desk agent generates their final bills and checks them out.
12/11/2021: Atlanta, GA
A Front Desk Agent ensures customers receive the best service possible from the property.
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Some front desk agents served a hotel associate apprenticeship.
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The front desk agent can check different guest queries, they can check different problems and various complaints.
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The front desk agent can also post charges towards a guest account.
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Step 2: Knowing the best tips for becoming an Accountant can help you explore the needs of the position and prepare for the job-related knowledge well ahead of time.
Career tips from people on Front Desk Agent jobs
Check for sold-out dates before promising availability.
12/09/2021: Johnstown, PA
Desk Clerks typically study at similar levels compared with Front Desk Agents.
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Make checklists and to-do lists.
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Seek Out Hospitality Skills Training Opportunities.
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Finally, Add A Summary Or Objective Statement.
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Step 3: View the best colleges and universities for Front Desk Agent.
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